FREQUENTLY ASKED QUESTIONS

Your Guide to the EchoLens Experience

CAMERA & RECORDING

Q: How does the "Point of View" (PoV) recording work? A: EchoLens is designed to capture exactly what you see. The camera is integrated directly into the frame, allowing you to record high-definition video and take photos hands-free. This ensures that your footage is stable, immersive, and truly represents your perspective, making it perfect for content creators, travelers, and capturing spontaneous memories.

Q: Is there a light when I am recording video? A: No. We prioritize authentic, candid capture. EchoLens features a discreet design with No LED indicator during recording. This ensures your subjects remain natural and you can capture genuine moments without the distraction of a flashing light.

Q: How do I transfer the photos and videos to my phone? A: EchoLens pairs seamlessly with your smartphone via Bluetooth/Wi-Fi. You can easily transfer, view, and share your content directly through our companion app on your mobile device.

LENSES & VISION

Q: Do I need to buy separate sunglasses for outdoor use? A: Not at all. EchoLens comes equipped with advanced Photochromic Lenses. These smart lenses utilize light-sensitive molecules to automatically adjust to your environment. They are clear indoors and transition to a dark, protective sunglass tint when exposed to sunlight, providing UV protection and visual comfort in all lighting conditions.

Q: Are these glasses water-resistant? A: EchoLens is designed for daily life and active use. While they are resistant to sweat and light rain (making them great for outdoor activities), they are not fully waterproof. We recommend avoiding submersion in water or swimming with them.

AUDIO & TRANSLATION

Q: How does the AI Real-Time Translation work? A: Our integrated AI technology breaks down language barriers instantly. Supporting over 160 languages, the glasses listen to the speech around you and provide near-instant acoustic translation directly to your ear. It is designed to make international business and travel feel effortless.

Q: Can I listen to music and take calls? A: Yes. EchoLens functions as a premium Bluetooth headset. You can stream music, podcasts, and take hands-free phone calls with crystal-clear audio. The open-ear design allows you to enjoy your media while remaining aware of your surroundings.

BATTERY & USABILITY

Q: How long does the battery last? A: EchoLens is engineered for the demands of all-day use. Under normal usage conditions (a mix of standby, music playback, and occasional recording), the battery will last throughout your day. Continuous video recording will consume battery faster, but the device charges quickly to get you back in action.

Q: How do I control the features? A: We believe in effortless interaction. The frame arms feature discreet, high-responsiveness Touch Controls. With simple taps and swipes, you can answer calls, skip tracks, take a photo, or start recording video without ever touching your phone.

Q: Is EchoLens compatible with both iPhone and Android? A: Yes. EchoLens uses universal Bluetooth connectivity and is fully compatible with both iOS (iPhone) and Android devices.

SHIPPING & WARRANTY

Q: Do you ship internationally? A: Yes, we believe in a global community. We ship EchoLens worldwide. Shipping times may vary based on your location.

Q: What is the warranty on EchoLens? A: We stand behind our "Uncompromised Excellence." EchoLens comes with a [Insert Number, e.g., 1-Year] Manufacturer's Warranty covering any defects in materials or workmanship. If you experience any issues, our support team is dedicated to making it right.